The potential for conversational AI is huge, and it is changing the way people interact with technology at work. With this type of AI, businesses can significantly improve employee and customer experiences.
Conversational AI is a form of artificial intelligence that allows humans to communicate with computers in a natural way, using everyday language. This type of AI takes advantage of natural language processing (NLP) to understand human conversational patterns, as well as machine learning, which teaches computers to learn from data without being explicitly programmed.
This combination of technologies allows businesses to solve many different problems for employees, including customer service interactions, employee service, and business operations like marketing, sales, IT, human resources, and more.
About the conversational AI market
Common conversational AI use cases
Details on the buyer's guide selection criteria and platform capabilities
Instructions on how to use the guide
Comparisons on 16 different conversational AI platforms